Lad on Tour is a trading name of AREOI LIMITED

1. Overview

This Privacy Policy explains how AREOI LIMITED (“we”, “us”, “our”) collects, uses, and protects your personal data when you use the Lad on Tour platform (“Service”).

We are committed to protecting your privacy and handling your data transparently and in accordance with applicable data protection laws, including the GDPR.

2. Who We Are

AREOI LIMITED is a company registered in the United Kingdom (company number 13049542).

Registered address:
Lauren House, 37a Wakefield Road, Tandem, Huddersfield, England, HD5 0AN

Contact: [email protected]

3. Data We Collect

3.1 Personal Data

• Email address
• Name (optional, if provided by you)

3.2 Technical Data

• IP address (used for session management)
• Session data (stored securely)
• Server logs (for error monitoring and debugging)

3.3 Project Data

• Project name
• Project image
• Primary domain
• Allowed domains list

3.4 Payment Data

Payments are processed by a third-party provider (Stripe). We do not store or have access to your full payment card details.

4. How We Use Your Data

We use your data to:

• Create and manage your account
• Authenticate your identity (e.g. login codes)
• Provide and operate the Service
• Process payments and manage subscriptions
• Communicate with you about your account or the Service
• Send product updates and marketing communications (where permitted)
• Maintain, monitor, and improve the Service

5. What We Do Not Do

We do not:

• Sell your personal data
• Use your data for advertising purposes
• Use your data for AI training
• Track your activity across other websites

6. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: To provide the Service to you
• Legitimate interests: To maintain and improve the Service and ensure security
• Consent: For marketing communications where required

7. Emails and Communications

We may send you:

• Essential service emails (such as login codes and account notifications)
• Product updates
• Marketing emails

You can unsubscribe from marketing emails at any time by following the unsubscribe link in the email.

8. Sharing Your Data

We only share your data with trusted service providers where necessary to operate the Service, including:

• Hosting and infrastructure providers
• Email delivery providers
• Payment processors

These providers process data on our behalf and are required to protect it.

9. Data Retention

We retain your personal data only for as long as necessary to provide the Service.

• Account data is deleted when you delete your account
• Payment-related records may be retained for legal, tax, and accounting purposes

10. Your Rights

Depending on your location, you may have rights including:

• The right to access your data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to withdraw consent (where applicable)

To exercise your rights, contact us at [email protected].

11. Data Security

We take appropriate technical and organisational measures to protect your data, including encryption, secure storage, and access controls.

12. International Data Transfers

Your data may be processed outside your country of residence. Where this occurs, we take appropriate safeguards to ensure your data is protected.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

14. Contact

If you have any questions about this Privacy Policy or your data, please contact us at [email protected].